Shiann Bowman · Field Record ← All paths

Lens · Operations & Admin

Operations & Admin

COO-level ownership of scheduling, staffing, and process — the person who builds the system so nothing falls through the cracks, then documents it so it survives after she leaves the room.

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Real fossil skeleton of Ankylosaurus
Dig-site mascotAnkylosaurus
Armored and immovable — built to keep the whole operation standing no matter what hits it.
Photo: Tim Evanson, CC BY-SA 2.0 (cropped)

Bring me in and the chaos gets a system — one that keeps running after I leave the room.

  • A real operational audit, not a generic checklist — I find what's actually breaking
  • SOPs and job aids your team can follow correctly under pressure
  • Scheduling, staffing, and vendor coordination handled end-to-end
  • Systems built to outlast me, so nothing depends on tribal knowledge
Beauties of the Beasts — where it's headed
Right now
Two programs today — reptile rescue and Bunch a Bull, a breed-specific bulldog program — running out of a home in Yuma. Scope has stayed narrow on purpose, but a home has a ceiling, and we've been up against it for a while.
Next chapter
Working to secure a dedicated facility — more intake capacity, real quarantine space at scale, and the room to say yes to species and situations we currently have to turn away. Not promised on a timeline, but it's the single biggest thing standing between where we are and where we want to be.
Why it matters
When Yuma recently lost part of its capacity for cats as a local shelter closed its cat program, that's exactly the kind of gap a facility lets us respond to. Behind it: general dog & cat intake, expanded reptile capacity, a larger bulldog program, community education, veterans support, a special needs program, safe haven fostering for domestic violence survivors, animal-assisted therapy, and a low-cost vet clinic.
2
programs today
9
programs planned
2023
rescue founded
1
facility away
Vitals

Working stats

Operations Leadership
90
Documentation & SOPs
95
Process Design
88
Vendor & Stakeholder Coordination
80
Dig log

Relevant service record

Founder
Clean Convictions — house cleaning (Yuma, AZ)
Independent cleaning business — published flat-rate pricing, a 24-hour re-clean guarantee, and service for homes, offices, and move-in/move-out jobs. Handle every client quote, schedule, and on-site clean personally.
Founder & COO
Beauties of the Beasts Animal Rescue, Inc. (501c3)
Own daily operations, staffing, and scheduling for a licensed reptile & exotics rescue. Write grant materials that fund programs, run the org's marketing and fundraising, and built the internal training system volunteers work from.
Training & Documentation Lead
Beauties of the Beasts, Inc. (Volunteer program)
Wrote SOPs and reference guides for sanitation, daily workflow, and safety so volunteers can execute correctly with minimal supervision.
Trainer / Training & Operations Support
Everise (Remote)
Designed onboarding and upskilling training for new-hire cohorts; built the SOPs, job aids, and quick-reference guides those hires learned from, and tracked trainee progress against readiness benchmarks.
Legal / Medical Records & Documentation Support
Independent, Project-Based
Organized and maintained sensitive records with strict attention to confidentiality; built structured templates and workflow documentation to cut rework.
Recovered artifacts

Shipped, not just proposed

Full-stack platform · 60 screens
SanctuaryBase
A complete rescue operations platform built for Saint Francis Rescue & Sanctuary of Yuma — animal records, volunteer scheduling, a donor CRM, vet triage, grant/finance tracking, and a public adoption site. Installs offline as a role-based PWA.
Case study · performance rebuild, Lighthouse 52→97
Beauties of the Beasts
Designed and built the public site for my own 501(c)(3) reptile rescue, then rebuilt it for performance — Lighthouse score 52 to 97, load time 6.2s to 1.4s. Adoption listings, surrender intake, and donation flows.
Live web app
Caregiver Assignment & Call-Out Auto-Match
Built after noticing a real operational gap — caregivers hired but never matched to a client. Tracks unassigned caregivers, ranks the best replacement during a call-out, and calculates the real cost of unassigned hours. Available on request.
Documentation & spreadsheets
Caregiver assignment tracker
A working spreadsheet with live formulas that flags any caregiver left unassigned past 7 days automatically. Available on request.
Fossil record

Credentials & milestones

BBA
Bachelor of Business Administration
Newbury University
501c3
Founded a 501(c)(3)
Beauties of the Beasts, 2023
Next expedition

Take this further

Open to operations, scheduling, and admin roles where building the right process matters.